EXCHANGES AND RETURN
Except as noted below, we gladly accept the return of unworn, unwashed or defective merchandise ordered from bcbg.com according to the below policy:
- Apartment 8 Clothing merchandise must be received within 30 days of shipment date.
- Merchandise must be in saleable condition with all tags attached.
- Merchandise must be accompanied by the return slip or packing slip.
- Merchandise marked Final Sale on apartment8clothing.com is not returnable.
- Refunds will post to the customer’s account within approximately 7 days after return processing date. Depending on your financial institution, it may take up to two billing cycles for the credit to appear on a monthly statement.
- Price adjustments may be made within 30 days of shipment date.
- Merchandise purchased in Apartment 8 Clothing and Apartment 8 Clothing stores or from other retailers, including department stores, must be returned to the originating store and is subject to the return policy of the originating retailer. We cannot process store–bought returns at our warehouse.